New Zealand Car Rental – Terms & Conditions

Please read our car rental terms and conditions carefully before you book your New Zealand rental car.

Driver's Licence

All drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.

Rental Duration

The duration of the rental is 24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour extended.

Tax

Goods and Services Tax (GST) of 15% is included in all fixed daily rates.

Insurance

Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:

Cars and Station Wagons

  • Insurance excess for all drivers over 20 years: NZ $1,000+GST
  • Collision Damage Waiver NZ $12.00 per day for NZ$0 excess
  • Collision Damage Waiver NZ $15.00 per day for NZ$0 excess (hires less than 4 days)

People Movers (MPVs), 4WD and 4WD Station Wagons

  • Insurance excess for all drivers over 20 years: NZ $1,500+GST
  • Collision Damage Waiver NZ $15.00 per day for NZ$0 excess
  • Collision Damage Waiver NZ $20.00 per day for NZ$0 excess (hires less than 4 days)

Vans, 10 Seater Minibuses and Trucks

  • Insurance excess for all drivers over 20 years: NZ $1,500+GST
  • Collision Damage Reduction NZ$15.00/day for excess reduced to NZ$500.00+GST

12 Seater Minibuses

  • All 12 seater minibus hires require a credit card for our security bond
  • Insurance excess for all drivers over 20 years: NZ $2,500+GST
  • Collision Damage Reduction NZ $20.00/day for excess reduced to NZ $1000+GST

Bookings

We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another rental within 12 months (if we are advised at least 24-hours before rental is due to commence).

Payment and Security Bond

Payment is to be made at the commencement of the rental by either cash, EFTPOS or debit/credit card. A NZ $500.00 bond is required for all rentals and is refundable on completion of the rental period. This may be either a cash deposit or signed credit card voucher (Visa debit cards are accepted and can be used for our bond payment of NZ $500.00). All 12-seat minibus rentals require a credit card for our security bond.

Early Returns

Refunds are not usually granted for early returns and are only provided in exceptional circumstances at the sole discretion of Management. We require 48-hours notice for any refund claim to be considered.

Airport/Hotel Transfer Service

Auckland Airport: Our airport depot is available for vehicle pick ups from 7.00am and for flights scheduled to arrive by 5.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available. Vehicle return to City depot: NZ $40.00. Auckland City: Our downtown depot is open 8.00am - 5.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request. Vehicle return to Auckland Airport: NZ $40.00. Palmerston North: Pick-up and drop-off is direct from our agent depot in central Palmerston North, less than 10 minutes (and approx. NZ $12.00) by taxi from the airport. Christchurch: Free airport/hotel pick-up and drop-off 8.00am - 5.30pm (courtesy shuttle less than 5 minutes from airport). After hours arrival service available on request - vehicle collection from our partner the Airport Gateway Motor Lodge, Cnr Roydvale and Memorial Avenues - www.airportgateway.co.nz. After hours vehicle returns direct to airport: NZ $30.00. Dunedin: Our agent is open 7.30am - 5.30pm Monday to Friday and 8.00am - 5.00pm Saturday and Sunday. Free motel/hotel pick-up and drop-off within the central city area. Airport pick up shuttle service NZ $15.00; airport drop off shuttle service NZ $15.00.

 

If you have any questions about hiring a New Zealand car rental, please contact us for more information.

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