New Zealand Car Rental – Terms & Conditions

Please read our car rental terms and conditions carefully before you book your New Zealand rental car.

Driver's Licence

All drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.

Rental Duration

The duration of the rental is 24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour extended.

Tax

Goods and Services Tax (GST) of 12.5% is included in all fixed daily rates.

Insurance

Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:

Cars and Station Wagons

  • Insurance excess for all drivers over 20 years: NZ $1,000+GST
  • Collision Damage Waiver NZ $10.00 per day for NIL excess

People Movers, 4WD and 4WD Station Wagons

  • Insurance excess for all drivers over 20 years: NZ $1,500+GST
  • Collision Damage Waiver NZ $15.00 per day for NIL excess

Sleeper Vans

  • Insurance excess for all drivers over 20 years: NZ $1,500+GST
  • Collision Damage Waiver NZ $15.00 per day for excess reduced to NZ $500.00+GST

Bookings

We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another rental within 12 months (if we are advised at least 24-hours before rental is due to commence).

Payment and Security Bond

Payment is to be made at the commencement of the hire by either cash, EFTPOS or debit/credit card. A bond is required for all hires (NZ$500.00) and refundable on completion of the hire. This may be either a cash deposit or signed credit card voucher (Visa debit cards are accepted and can be used for our bond payment NZ$500.00).

Early Returns

Refunds are not usually granted for early returns and are only provided in exceptional circumstances at the sole discretion of Management. We require 48-hours notice for any refund claim to be considered.

Airport/Hotel Transfer Service

Auckland Airport: Our airport depot is available for vehicle pick ups from 7.00am and for flights scheduled to arrive by 5.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available. Vehicle return to City depot: NZ $40.00. Auckland City: Our downtown depot is open 8.00am - 5.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request. Vehicle return to Auckland Airport: NZ $40.00. Palmerston North: Pick-up and drop-off is direct from our agent depot in central Palmerston North, less than 10 minutes (and approx. NZ $12.00) by taxi from the airport. Christchurch: Free airport/hotel pick-up and drop-off 8.00am - 5.30pm (courtesy shuttle less than 5 minutes from airport). After hours arrival service available on request - vehicle collection from our partner the Airport Gateway Motor Lodge, Cnr Roydvale and Memorial Avenues - www.airportgateway.co.nz. After hours vehicle returns direct to airport: NZ $25.00.

 

If you have any questions about hiring a New Zealand car rental, please contact us for more information.

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